PC Repairs

PC Problems? - Let Us Help!
Call 07980 434094

Why Choose FutureWebz?

  • No-Fix-No-Fee *
  • Quick Callout
  • Friendly Service
  • Home User / Business
  • 20 Years Experience
  • No Callout Charges
  • No Hidden Charges

Area Covered

Click here for large map.

Services Available
FutureWebz aim to provide a complete range of computer related services.

  • We can resolve software problems.
  • Remove viruses or spyware.
  • Supply and install new hardware components - either repairs or
    upgrades.
  • We build new bespoke PC systems to order and can provide network installation and maintenance.

PC Crashing or Freezing?
Is your computer crashing or freezing in the middle of your office application or favourite game? Perhaps a hardware conflict is causing the problem, software has become corrupt or possibly the drivers for the graphics card need updating - whatever the problem, we are ready to help.

Software Problems?
Are you having problems installing certain software or perhaps you have installed software, which has had unexpected side effects or caused conflicts with existing installed software? We can help with your software problems.

Internet Problems?
FutureWebz would be happy to install your modem, set up or configure an ADSL (broadband) connection or help with any Internet or e-mail problems you may be having.

Coverage
Please see map for areas covered

Hardware Failures or Upgrades
We install processors, memory, motherboards, hard drives, power supplies, graphics and sound cards, modems, CD/DVD drives, floppy drives, etc. We can supply replacement or upgrade components, or we can install components, which you have bought. We also build new bespoke PC systems to order.

PC Not Booting
Your computer will not boot, there are error messages (blue screens) or it will only boot in 'Safe Mode'. These are common problems and we are experienced in identifying the source of the problem and in restoring your computer system to perfect health.

Network Maintenance
FutureWebz are experienced in the design, installation and configuration of networks (both peer-to-peer and server based) and in troubleshooting a wide variety of network and server related problems.

Virus/Spyware Attacks
Virus and spyware attacks are becoming more frequent and more serious. They can be amongst the hardest computer problems to deal with. You will need professional help to clear the virus and to repair the damage it may have done to your system.

Questions Answered

Q. What are your charges?
A. Our standard labour rate is £25.00 for the first hour and then £12.50 for every further half hour.

Q. What happens if we are unable to repair my computer?
A. In this case, our No-Fix-No-Fee * policy means that there will be nothing to pay at all.

Q. Is there a callout fee to pay?
A. No. We do not charge a callout fee of any kind.

Q. Do you charge for travelling time?
A. We do not charge for travelling time if you live in the coverage area.

Q. Which methods of payment do you accept?
A. We accept payment in cash, by cheque (with guarantee card) and we also accept all major credit and debit cards through PayPal. A full receipt will be given.

Q. Is your work guaranteed?
A. All work is fully guaranteed. All components are supplied new and are covered by a full twelve months parts and labour warranty.

Q. Can I limit the booking to one hours' work?
A. Yes, you can choose to limit the booking to one hour and the engineer will do his very best to complete the work within the agreed timescale.

Q. If the repair takes only forty minutes, will I have to pay for a full hour?
A. Our minimum charging period is one hour. If the repair is completed in less time than this, we will offer to stay for the remaining time to carry out a general PC health check or a virus scan.

Q. Do you repair laptops?
A. We carry out software related repairs to laptops, however, we do not repair laptop hardware failures. For laptop hardware failures, we recommend you to contact the manufacturer of your machine.

Q. Do you repair printers?
A. We carry out software related repairs to printers - driver and/or installation problems, however, we do not repair printer hardware failures.

Q. Do you repair monitors?
A. Unfortunately, we do not carry out repairs to monitors. For monitor hardware failures, we recommend you to contact the manufacturer or perhaps consult a television repair specialist.

 
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